complete instruction and free downloadable templates

The process can help you keep your user in mind and pinpoint the business objective, such as a purchase, newsletter sign-up, or opting for a free trial. Try a user flow if your team is trying to gauge or improve how the existing user experience can lead to better customer conversion rates. Process or action: shows what steps the user takes, such as “login” or “purchase”ĭecision points: shows when a user has to make a choiceĪrrows: they show where the user is headed based on decisions made As a visual tool, the user flow shows the relationship between a website or app’s functionality, potential actions a user could take, and the outcome of what the user decides to do.Ī start or endpoint: this makes clear where the flow begins or finishes User flows are diagrams that help UX and product teams map out the logical path a user should take when interacting with a system. Keep reading to learn more about user flows. While this type of diagram focuses on how a user moves through a particular product, a Screen Flow Template presents a wireframe-style page layout in the form of a flowchart. The flow can also reveal how many steps they chose to complete a task and what pathways they decide to take when interacting with your product or service to solve a pain point.

A user flow diagram (also known as an interaction or task flow diagram) is a step-by-step visual mapping process, outlining what a user does to finish a task or complete a goal through your product or experience.ĭiagramming the user flow can help interpret the quality or experience of the path a user chooses.

Complete instruction and free downloadable templates